Manage your myki online

Image: Buy myki Image: Manage myki Image: Top up myki

Register your myki so you can manage it online.

Why register?

With an online account you can:

  • top up your myki (myki Pass and myki Money)
  • set Auto Top Up (myki Money only)
  • report your card as lost or stolen
  • view your travel history
  • change your personal details
  • manage another person's myki.

Lost/stolen myki

If your registered myki is lost or stolen, you can contact us to block your card. Your remaining balance will be transferred to a replacement myki at no cost.

Set Auto Top Up

Auto Top Up automatically tops up your myki Money with a value of your choice (e.g. $50) when the balance reaches a minimum amount.

Manage someone else's myki

You can register up to eight active myki cards on an individual account. For example, one person can manage myki cards for other family members.

Make enquiries and get tax invoices

Create your own tax invoice under the 'my transactions' section of your online account. Select the date range, transaction types and choose 'view and print statement'. If you need a tax invoice for travel history more than six months ago, call 1800 800 007. A tax invoice is sent to your email address when you register online.

Travel and transaction history

View up to six months of travel and transaction history online. You can also request up to two years of travel and transaction history by calling 1800 800 007. Allow at least 24 hours for your myki use to appear on your travel and transaction history.

Your myki stores your real time card balance and last 10 transactions. You can also view these using a myki machine or myki Check.

Buy a registered myki

You can buy a registered myki online or by calling 1800 800 007 and choose to print your name on it. If you buy a myki from a retail outlet, myki machine or premium station, it's unregistered.

You can use an unregistered myki immediately, please allow at least 24 hours before registering online or through our call centre, 1800 800 007.

How to register your myki

Your registration is instant when you register your myki online or by phone. Make sure you have your myki card with you as you'll need the 15 digit myki card number to register.